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Let’s fix it!

Here is a list of the most common problems that are not actually caused by Mintpad. But it can be frustrating when trying to launch your NFT collection.

Metamask doesn’t
show a popup

This is one of the most common problems. Mintpad relies on platforms like Metamask, anything that happens with Metamask is out of our control.

But here are some things you can do if you try to deploy your NFT or try to change something but you keep getting an error.

Restart your browser there is a high chance this fixes the issue for you. It is possible that Metamask is connected to another tab in your browser or it didn’t load correctly.
Disconnect Metamask from Mintpad and reconnect it in the dashboard. Your progress isn’t lost. More information on how to discconnect your Metamask, check this article from Metamask